L22 Drivers Won't Install/Start

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   Hi folks,

I just removed my L22 from an old G4 Mac where it worked flawlessly several years.
Recently, I obtained a Windows PC from a friend, formatted it, and installed Win7 Pro with SP1.
No matter what I do, the driver doesn't seem to install correctly.  I've tried installing V2 Build 23 for Windows. For the hell of it, I also installed an older driver, V2 Build 18 for Windows. Either way, Device Manager shows L22 in a code 10 state.  Attempting to update the firmware, I receive a "Unable to Start Service L2Update" followed by "Open Kernel Driver Failed".  Cubase also references an ASIO Kernel failure message when choosing the L22 as my preferred interface.
Throughout all of this, I used the Administrator account and also made Administrator an owner of the Windows directory with Full Control access . . .

Device Manager:  The device cannot start (code 10)
Windows System Event Viewer Log: Error - Event 3, LynxWDM "The Lynx adapter has the incorrect firmware"

Dell Precision T5500
8GB RAM
Win 7 Pro 64-bit with SP1
Cubase 7

Thanks in advance for your help!!!

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washedupharry Members Profile Send Private Message Find Members Posts Add to Buddy List Caracal Joined: December/05/2015 Location: USA Points: 3	Topic: L22 Drivers Won't Install/Start Posted: December/06/2015 at 12:47pm
	Hi folks, I just removed my L22 from an old G4 Mac where it worked flawlessly several years. Recently, I obtained a Windows PC from a friend, formatted it, and installed Win7 Pro with SP1. No matter what I do, the driver doesn't seem to install correctly. I've tried installing V2 Build 23 for Windows. For the hell of it, I also installed an older driver, V2 Build 18 for Windows. Either way, Device Manager shows L22 in a code 10 state. Attempting to update the firmware, I receive a "Unable to Start Service L2Update" followed by "Open Kernel Driver Failed". Cubase also references an ASIO Kernel failure message when choosing the L22 as my preferred interface. Throughout all of this, I used the Administrator account and also made Administrator an owner of the Windows directory with Full Control access . . . Device Manager: The device cannot start (code 10) Windows System Event Viewer Log: Error - Event 3, LynxWDM "The Lynx adapter has the incorrect firmware" Dell Precision T5500 8GB RAM Win 7 Pro 64-bit with SP1 Cubase 7 Thanks in advance for your help!!!

David A Hoatson Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Forum Administrator Joined: October/01/2003 Location: Idaho Points: 4993	Posted: December/07/2015 at 8:40am
	The Event Viewer error actually tells you what is wrong. Since you have the L22 in a G4 Macintosh, it has Macintosh firmware on the card. You need to put Windows firmware on the card - but you must do it on the Macintosh since there is no longer any way to do that on a Windows 7 machine (you could do it on XP... but that is another story). Put the card back in the G4, then install OS X Driver Build 49u (that was the LAST driver to support the G4/G5). Update the firmware using updater 23a. Mind you we have no way of testing any of this since we don't have a working G4/G5... I'm simply going by memory as to what should work. The only other way to deal with this is to send the card back to us and we can put the correct firmware on it manually (which we would also do a full factory test on it). There would be a small charge for this service, however.
	Thank you, David A. Hoatson Lynx Studio Technology, Inc. Co-founder, Chief Software Engineer

washedupharry Members Profile Send Private Message Find Members Posts Add to Buddy List Caracal Joined: December/05/2015 Location: USA Points: 3	Posted: December/07/2015 at 10:22am
	Ah ha - Thanks so much for the quick response. I had a feeling that this was the issue. Please share the process for sending back to Lynx for the firmware update and test. I'm obviously curious about cost too, but assume that it won't be a big deal at all.

Mike N Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Sales & Support Coordinator Joined: November/13/2008 Location: Costa Mesa, CA Points: 2488	Posted: December/07/2015 at 10:56am
	Hi. If you can please email your name, address, phone number and serial number of the card to support@lynxstudio.com, we'd be happy to send an RMA number with all info and instructions to you. Please reference this thread as well.
	Michael Nicoletti Lynx Studio Technology Sales & Support Coordinator 714-545-4700 Ext. 211

pamcalini Members Profile Send Private Message Find Members Posts Add to Buddy List Caracal Joined: December/26/2015 Location: france Points: 2	Posted: December/26/2015 at 5:30pm
	hello I have exactly the same problem. and wanted to know if it was possible to do the update from Windows xp firmeware. and what are the steps to follow. I have à lynx two b.

PaulTech Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: August/13/2004 Location: United States Points: 5495	Posted: December/29/2015 at 1:38pm
	Do you still have access to your MAC? We might be able to update it from there. If so, what OS is on it?
	Paul Erlandson Lynx Studio Technology Support 714-545-4700 x 206 Lynx Support and Updates on Facebook!

pamcalini Members Profile Send Private Message Find Members Posts Add to Buddy List Caracal Joined: December/26/2015 Location: france Points: 2	Posted: December/30/2015 at 3:13pm
	thank you, but I bought a used mac g4. and I was able to update the firmeware. and works perfectly.