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Aurora
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Aurora
• Getting Started/Installation
• Troubleshooting
• Operation
• Compatibility


  • Unit will not turn on.
  • Clicking, popping or crackling noises in your audio:
  • Audio plays back at a faster or slower rate than expected.
  • No audio to analog outputs.
  • SynchroLock LED does not illuminate.
  • Output is too loud for my monitoring equipment.
  • The selected Sync Source is flashing, and the INT LED is illuminated.
  • The Sync Source LED is flashing alternately between INT and the selected Sync Source.
  • I’m only getting half as many channels of conversion as expected, and channels are not routed as I would expect.
  • The Aurora Remote Control Software will not open or opens but does not allow parameters to be changed.
  • The Aurora firmware updater fails, reporting "there in no connected Aurora".


SynchroLock LED does not illuminate.
This indicates that the SynchroLock clocking system cannot lock to the selected clock source. Check the following:
  • Make sure that the correct sample clock source has been selected from the SYNC SOURCE section of the front panel
  • Make sure that the clock source is turned on and has been set to operate from its internal clock.
  • Verify that the cables connecting the clock source to the Aurora are the correct type, are free from defects, and are securely connected.
  • See if SynchroLock has been disabled from the remote control software, if it is being used. With Aurora Firmware Revision 16 or above, Synchrolock can also be toggled on and off from the Aurora front panel by holding down the SYNC SOURCE button for 500ms.

After correcting the problem, page through Aurora’s sync sources until you return to the original selection. This will re-engage the SynchroLock clocking system.

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